Terms & Conditions

By submitting a web form and signing up for texts, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Mid Maine Generator at the number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe anytime by replying STOP. Reply HELP for help or email us at info@midmainegenerator.com. Your information will not be shared with third parties for marketing purposes. Read below for more information. 

Privacy Policy

Mid Maine Generator, a division of Kaplan Electric, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details when you fill out forms on our website or communicate with us.

  • Communication Preferences: Your preferences regarding receiving SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

  • Website Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our services, including scheduling appointments and sending notifications.

  • Communicate with you regarding your inquiries, service updates, and promotional offers (with your consent).

  • Improve our website functionality and user experience.

3. SMS Communications

When you opt-in to receive SMS communications, we will send you messages related to billing, appointments, dispatch notifications, and surveys. You will be informed that:

  • Message and data rates may apply.

  • Message frequency may vary

  • You can text HELP for support or more information.

  • You can text STOP to unsubscribe at any time, and no further messages will be sent.

Your information will not be shared with third parties for marketing purposes.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.

  • Opt-out of receiving promotional communications.

  • Request the deletion of your personal information, subject to legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mid Maine Generator
1388 Route 202
Winthrop, ME 04364
Phone: 207-209-3349
Email: info@midmainegenerator.com